Technical Support Assistant


Technical Support Assistant



As a Technical Support Assistant you will report to the Marine Systems Technical Authority and you will be part of the Technical & Engineering team responsible for the administration and tracking of rotating critical spares within the fleet and general support within the company planned maintenance system across the fleet(s). The role will act as a technical administrator for all company assets, specifically focused on maintenance, inventory and technical documentation within the management system.

What will your responsibilities involve?

  • Establish administration work flows and acutely manage rotational spares and equipment within the PMS. Ensuring locations are accurate and up to date. Namely, but not limited to; Thrusters, Turbo Chargers, ROV and Dive Umbilicals
  • Support both technical personnel onboard the vessels and the onshore Equipment Managers/Superintendents as required
  • Work with the company PMS applications to collate equipment information, build an equipment structure and record equipment maintenance plans
  • Contribute to the development of PMS implementation procedures, including philosophy, hierarchy and content
  • Contribute to ensuring that PMS documentation accurately reflects the planned maintenance procedures in use both onboard the vessels and in the office
  • Assist in the review of outstanding failure reports, with root causes and trends, and sharing fleet improvements from incidents and lessons learned
  • Provide coaching, ongoing assistance & advice as required for TM Master
  • Oversee technical library and team worksite within Share point. Providing significant administration support in updating internal documentation, OEM bulletins and technical memorandum
  • Support report generation from TM Master and associated dashboards. Particular to KPI's, Failure reports and overdue maintenance
  • Participation in QA audits both internal and external
  • Promote planned maintenance across the fleet and encourage users to engage with the systems/procedures in place

What are we looking for?

  • A graduate or junior engineer in engineering/technical studies
  • Holds a good understanding and working knowledge of maintenance and spares inventory
  • A bias related to ship systems, technical management, and planned maintenance systems. (Ideally TM Master)
  • Articulate and able to communicate at all levels
  • Strong organisational skills with a collaborative and explorative nature
  • Self-starter with the ability to 'think out of the box' and radicalise improvement opportunities
  • Worked within a vessel operator's technical department
  • Experience of the mina Microsoft software packages
  • Database experience in the offshore or maritime industries

About Petroplan

Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.

Over 10,000 placements in more than 55 countries for over 550 clients across 65 disciplines.

In an industry where skilled and experienced professionals are increasingly sought after resource, we appreciate the true value of what you have to offer. What's more, we understand that different things are important to different people in today's world of work - it's about making exactly the right connections for you as an individual.

Our reputation for contractor and candidate care, understanding what makes you tick, and finding you the best match is second-to-none. We understand the industry inside-out and seek to understand YOU and your motivations in the same way. We take the time to evaluate your individual strengths, understand the most important things to you, and establish exactly what you're looking for from your next role.