Trucking Operations Support

Calgary, Alberta

Trucking Operations Support
Location: Calgary
Contract: 12 months initially, potential extension

Job Overview:

  • Reporting to the Team Lead Trucking Operations, you will join a team of 5 Trucking Ops Representatives who coordinate the trucking activities across Canada on various product lanes, in a fast-paced environment. Your duties include administrative work such as responding to emails and calls from multiple stakeholders, attending meetings on operational issues, and coordinating with our carrier partners and our customers. You will also evaluate, coordinate, and follow to resolution any operational issues such as product mixes, safety concerns reported by carriers or advisors, investigate volume discrepancies or suspected mixes, capture data for our KPI reporting, and provide assistance as required to the Truck Logistics team.

Key Accountabilities:

  • Respond to emails and calls regarding trucking activities

  • Investigate operational issues to resolution

  • Manage reported safety concerns to resolution

  • Investigate Redirects

  • Assist with special operations such as new site set up, coordinate deliveries around construction projects, badging requests, etc.

  • Enter applicable data in our various systems for reporting purposes

  • Provide support as requested to the Truck Logistics team

Required Qualifications: none

  • Experience and Education:

  • Post-secondary education

  • Experience in customer relations

  • Experience in the fuel industry an asset

  • Skills and Knowledge:

  • Fluent in English (verbal and written), fluency in French an asset

  • Advanced MS Office (Outlook, Excel, Teams, OneNote, Word)

  • Good communication skills

  • Time management skills

  • Team Player

  • Adaptability to change

  • Ability to handle shifting priorities

About Petroplan

Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.

Over 10,000 placements in more than 55 countries for over 550 clients across 65 disciplines.

In an industry where skilled and experienced professionals are increasingly sought after resource, we appreciate the true value of what you have to offer. What's more, we understand that different things are important to different people in today's world of work - it's about making exactly the right connections for you as an individual.

Our reputation for contractor and candidate care, understanding what makes you tick, and finding you the best match is second-to-none. We understand the industry inside-out and seek to understand YOU and your motivations in the same way. We take the time to evaluate your individual strengths, understand the most important things to you, and establish exactly what you're looking for from your next role.