Customer service and Reception Rep

JOB DESCRIPTION

Petroplan are looking to recruit a Customer service staff and reception representative candidate to work for an International financial client in Munich.


Customer service staff and reception representative

Customer service area


* Serving their existing customers - by phone, e-mail and post
* Explanation of their financial products and their life cycles
* Ensuring the satisfaction of their investors through binding action
* Responsible processing
* Participation in the continuous improvement of our processes
* Documentation of the entire customer correspondence
* A dynamic, resilient team
* Processing of incoming and outgoing mail
* Supervision of the telephone exchange
* Reception of their guests and staff
* Correspondence with service providers and suppliers
* Ordering and maintenance of the reception area


WHAT YOU SHOULD BRING WITH YOU:


* A completed business education
* enjoyment of people and high social skills
* Relevant experience in customer service
* High commitment, initiative and readiness for further education
* Enthusiasm for financial services products
* Secure handling of MS Office applications with the ability to get used to new programs quickly

About Petroplan:

Petroplan is a global organisation which specialises in connecting skilled professionals with exceptional contract and permanent career opportunities throughout the oil, gas and energy industry. This has been our focus since Petroplan was formed in 1976.

Our company aim isn't to be the largest industry recruitment specialist but rather the best. As such, our recruitment services, contractor management and specialised support is tailored to meet the individual needs of candidates, contractors and clients. Petroplan's local offices across Europe, the Middle East, North America, Asia-Pacific, Africa and Australasia support projects throughout forty countries. Our client portfolio includes multi-national companies, together with niche organisations focusing on a specialist discipline or location.

For more information please feel free to visit our website http://petroplan.com

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