IT Support Analyst

03 April 2018



IT Support Analyst - Guildford

An opportunity has arisen at Petroplan for an IT Support Analyst to join the team based in Guildford. Petroplan is a specialist oil and gas recruitment company with a large contractor base and numerous applications and platforms, so this will be a varied and interesting role which will allow the successful candidate to have exposure to all systems.

Reporting to the Digital and Systems Analyst, you will support in the management of Petroplan's core application software which relates to the acquisition, processing and information transfer for candidates and business contacts for purpose of recruitment and finance activities.

What does the role include?

  • Day to day support of Petroplan's core applications
  • You will become a super user for the Bullhorn system and integrations, supporting on any issues raised through the helpdesk and the Digital and Systems Analyst.
  • Involvement in the GDPR project team to ensure systems are maintained in compliance with Petroplan's GDPR commitments
  • Support with the rollout of system change training. E.g. any enhancements to core systems
  • Provide training on all Petroplan systems to new and existing employees
  • Manage the systems maintenance for internal user systems
  • Assist with application development support to improve core business processes
  • Ensure agreed regular internal reporting commitments are met

What skills will you need to have?

  • Excellent technical IT skills, including a strong working knowledge of the Microsoft Office Suite (Excel, Visio, Word)
  • Knowledge of Bullhorn or a similar CRM system would be desirable
  • Experience working within a recruitment environment would be preferable
  • Knowledge of systems accounting principles would be desirable

How can you apply?

If you are interested in this role or would like to find out more information then please contact Shaughna Doyle at [email protected].

This role requires the candidate to have the right to work in the UK.
Only shortlisted candidates will be contacted.


Petroplan Ltd is acting as an Employment Agency in relation to this vacancy.