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IT Systems Engineer


Petroplan are currently looking for IT Systems Engineer to join their client as a IT Systems Engineer. The role is a permanent position and will be based in Aberdeen

Job Management:

  • Responsible for ensuring the support, development and maintenance of the clients applications in accordance with agreed standards/Service Level Agreements
  • Maintain the Power BI dashboard(s) and roll out software updates as issued by Microsoft
  • Implementation of Sharepoint
  • Provide consistent level of support, as outlined in SLA, to all users across the business
  • Respond to system tickets in agreed timescale, as per SLA
  • Deliver projects to timescales agreed by and with the project owner
  • To oversee with input and support from relevant departments effected data held in the clients C-SAM and review data quality regularly
  • Ensure that all changes, updates and necessary information is captured electronically in relevant server folder(s)
  • Undertake monthly reviews and maintenance checks across C-SAM and other business systems e.g. PowerBI, ETM etc
  • Use diagnostic tools to troubleshoot system issues - working in partnership with IT colleagues as necessary
  • Set up and removal of new starters for C-SAM

Mentoring Development

  • Mentoring/coaching performance of all direct reports
  • Identify training needs and submit TRF's

Department Management

  • Proactively promote knowledge sharing across IT&S and the business
  • Advise and assist the business to identify opportunities how we can make best use of existing systems
  • Escalate business critical issues to management team
  • Manage the development and implementation of a cost effective Business Systems strategy and delivery plan which support the clients departments in working more productively and efficiently
  • To support the Marketing & Communications Director on the delivery of the overall IT & Systems roadmap
  • Keep up-to-date on new technologies and business system solutions through research
  • Effective management of department budgets
  • Take ownership of development standards, naming conventions, etc. within the applications team

HSEQ Leadership

  • Demonstrate and encourage safety behaviours - leading by example
  • Raise HSEQ reports as required
  • Close out Q pulse actions in a timely manner
  • Liaise with Safety Representative as and when required

Compliance of Management Systems

  • Ensure compliance and engagement with the clients Governance process in terms of approval and prioritisation of work
  • Work to ITIL based processes including review and improvement where required.
  • Take ownership of problem management reviews and identify areas for improvement and root cause analysis to aim to address any problems
  • Check, revise and validate documentation

Technical Support

  • Provide assistance and leadership in the support of a range of IT&S solutions across the clients.
  • Demonstrate technical expertise across specific applications and databases and give advice and input to the function as to their use by the business
  • Act as the main point of contact between the clients and C-SAM on all technical and software enquiries
  • Provide and update business systems' user guides e.g. C-SAM, ETM
  • Training C-SAM super users and host refresher courses on software updates
  • Ensure reporting requirements fulfil statutory and the clients requirements

People Management

  • Ensure the team are working in accordance with common methodologies, processes, procedures and architecture. Effectively manage all people matters in a fair and consistent manner, in line with the Company policies & procedures
  • Participate in the recruitment to identify key personnel
  • Management of department/staff holidays as required
  • Ensure the efficient use of department resources
  • Lead employee training reviews and ensure training plan is being followed
  • Continual improvement through coaching, training, appraisals and performance management
  • Manage direct reports, ensuring that you provide correct support as and when required
  • Participate in succession planning process
  • Apply HR policies & procedures where necessary
  • Get advice from HR as and when required

PERSON SPECIFICATION - Qualifications, skills and experience required for the role

  • Tertiary education to degree/recognised certification level in a relevant subject or relevant industry experience
  • Formal service management qualification - ITIL
  • Extensive experience in delivery and support of Asset Management Software
  • Wide grounding in all aspects of IT&S with detailed knowledge of business application development and project life cycle: change control, reliability analysis, and quality management
  • Demonstrable knowledge and understanding of the business use of specific applications/able to provide assistance over a wide range of applications and system issues
  • Demonstrable detailed technical understanding of a proportion of the applications within the clients portfolio
  • Experience of delivering and supporting application databases - SQL
  • Knowledge of reporting/ dashboard solutions
  • Previous experience with creation and implementation of Sharepoint

Apply today!!

About Petroplan:

Petroplan is a global organisation which specialises in connecting skilled professionals with exceptional contract and permanent career opportunities throughout the oil, gas and energy industry. This has been our focus since Petroplan was formed in 1976.

Our company aim isn't to be the largest industry recruitment specialist but rather the best. As such, our recruitment services, contractor management and specialised support is tailored to meet the individual needs of candidates, contractors and clients. Petroplan's local offices across Europe, the Middle East, North America, Asia-Pacific, Africa and Australasia support projects throughout forty countries. Our client portfolio includes multi-national companies, together with niche organisations focusing on a specialist discipline or location.

For more information please feel free to visit our website