Logistics Claim Specialist

Schenectady, New York


  • Claims Status Tracking and Follow Up with LSP for Claim Reimbursement; Retention of Applicable Invoicing Information for Damage Repair and Coordination with appropriate individual(s) for Cost Recovery/Accounting Information
  • Initiation of Claim against Logistics Service Provider or insurance (if applicable)
  • Research and evaluate evidence to make an unbiased decision
  • Track communications and follow ups with transportation providers during the claims process
  • Request documentation and information needed from carriers to resolve claims or letters of denial
  • Provide outstanding customer service throughout every stage of the claims process, including prompt responses to client emails and phone calls
  • Communicate updates on freight claims to claimant parties when requested
  • Ensure timely and effective claims resolution
  • Produce claims reports as requested
  • Support reconciliation of carrier payments
  • Further tasks not involved in this Job Description that the immediate leader/manager assigns with verbally or in writing

About Petroplan

Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.

Over 10,000 placements in more than 55 countries for over 550 clients across 65 disciplines.

In an industry where skilled and experienced professionals are increasingly sought after resource, we appreciate the true value of what you have to offer. What's more, we understand that different things are important to different people in today's world of work - it's about making exactly the right connections for you as an individual.

Our reputation for contractor and candidate care, understanding what makes you tick, and finding you the best match is second-to-none. We understand the industry inside-out and seek to understand YOU and your motivations in the same way. We take the time to evaluate your individual strengths, understand the most important things to you, and establish exactly what you're looking for from your next role.