Oil and Gas Jobs

Found 5 Jobs

Customer Service Manager
Bonus
11 October 2018

Customer Service Manager - Manufacturing

Houston, TX

We are looking for a Customer Service Manager who has a successful track record of increasing NPS Scores (Net Promoter Score). The ideal candidate will use metrics/data to develop, implement, and improve a strategy to optimize the company's overall customer service satisfaction and make huge positive culture changes.

Manufacturing Customer Service Manager Responsibilities:

  • Achieve customer service objectives and NPS Scores (Net Promoter) by contributing customer service information and recommendations to the strategic plans.
  • Communicates with all departments to determine efficiency and streamline processes.
  • Utilize the service ERP, ServiceMax with SalesForce and other company ERP's to monitor, report on and manage the customer service function.
  • Contribute to the strategic direction of the business.
  • Drives focus and continuous improvement.
  • Create new processes to drive improvements with customer first mentality.
  • Determine customer service requirements by maintaining contact with customers; visiting operational environments; benchmarking best practices; analyzing information and applications.
  • Improves customer service quality results by monitoring and analyzing service metrics and making recommendations for implementing positive change.
  • Review open order reported on key accounts to ensure on-time delivery of products.
  • Manage jobs aging and deliverables to meet customer required ship dates.
  • Verify Purchase Orders to ensure accuracy and confirming the Terms and Conditions.
  • Ensure proper training of all direct reports.
  • Coach and provide feedback and training to team members.


Manufacturing Customer Service Manager Qualifications:

  • Proven track record of increasing NPS Score (Net Promoter)
  • College Degree preferred but not required
  • 6-8 years in a customer service role within a manufacturing or an industrial company
  • 5 years of experience in a supervisory or management role
  • Knowledgeable with ServiceMax, IFS or SalesForce is a plus
  • Program Management experience is a plus
  • MUST have advanced excel skills and working knowledge of Pivot Tables

Manufacturing Customer Service Manager Benefits:

  • Top Tier Salary Bonus
  • Corporate health, dental, and medical benefits
  • Excellent 401k, profit sharing, and employee stock purchase!
  • Nearly 2 weeks PTO and company holidays
  • Tuition reimbursement

About Petroplan:

Petroplan is a global organisation which specialises in connecting skilled professionals with exceptional contract and permanent career opportunities throughout the oil, gas and energy industry. This has been our focus since Petroplan was formed in 1976.

Our company aim isn't to be the largest industry recruitment specialist but rather the best. As such, our recruitment services, contractor management and specialised support is tailored to meet the individual needs of candidates, contractors and clients. Petroplan's local offices across Europe, the Middle East, North America, Asia-Pacific, Africa and Australasia support projects throughout forty countries. Our client portfolio includes multi-national companies, together with niche organisations focusing on a specialist discipline or location.

For more information please feel free to visit our website http://petroplan.com

Manager Enterprise and Operational Technology Cybersecurity
Negotiable
03 October 2018

Cybersecurity Manager

Austin

Full time

We are helping a client with this senior cybsecurity role based in Austin. This is a wonderful, varied and challenging role based in a beautiful part of Texas.

This is a role that involves managing and directing key parts of the cybersecurity department. It's a collaborative role and environment. The security set up is relatively mature but they are always looking to improve the overall security posture of the organisation as a whole.

The focus of the role is on enterprise and operational technology, governance and risk and compliance.

The successful candidate will be leading the administration, execution and delivery of strategic initiatives. Th enhancement of security throughout OT and cybersecurity operations environment is key.

Other key parts of the role:

  • Partnering with enterprise management to provide best practice cybersecurity solutions
  • Identifying emerging technologies in this space
  • Working across different functions to balance innovation with compliance
  • Providing leadership to staff and managing overall performance
  • Providing consultation to the digital group and the OT group

The candidate we are looking for

Over 10 years experience within information security working both operationally and strategically. You will also have had experience interfacign between different functional areas and leading change.

It is also likely our successful candidate has relevant academic and professional qualifications.



About Petroplan:

Petroplan is a global organisation which specialises in connecting skilled professionals with exceptional contract and permanent career opportunities throughout the oil, gas and energy industry. This has been our focus since Petroplan was formed in 1976.

Our company aim isn't to be the largest industry recruitment specialist but rather the best. As such, our recruitment services, contractor management and specialised support is tailored to meet the individual needs of candidates, contractors and clients. Petroplan's local offices across Europe, the Middle East, North America, Asia-Pacific, Africa and Australasia support projects throughout forty countries. Our client portfolio includes multi-national companies, together with niche organisations focusing on a specialist discipline or location.

For more information please feel free to visit our website http://petroplan.com

Senior QA/QC Engineer
Negotiable
18 September 2018

Petroplan are looking to recruit a Senior QA/QC Engineer to work in Qatar.

This will be based on a 5 day week paying a monthly salary.

The ideal candidate will have the following:

Bachelor degree in an Engineering discipline from an internationally recognized University

Membership of a recognised Professional Institution of relevance is preferable.

Minimum twelve (10) years of relevant experience in Infrastructure & Civil or Oil & Gas projects with an EPIC Contractor of which at least last 5 years in similar senior position.

Qualified as Internal/Lead ISO 9000 Auditor. Professional qualifications relevant to quality is desirable. Working knowledge and experience with International codes and standards relevant to quality.

Familiar with development of quality management systems, quality assurance & control relevant to Oil and Gas or Infrastructure and Civil projects during engineering development, procurement, construction & commissioning.

Working knowledge in the manufacturing inspection and certification processes for equipment/ materials in projects and the associated Quality Assurance and Quality Control practices.

Working knowledge in construction, welding & NDE is essential.

Proficient in the English language (both written & spoken).

Leadership skills to motivate and organise Project and Contractors quality & Inspection Teams to achieve a high performance level.

For the full job spec please apply.

About Petroplan:

Petroplan is a global organisation which specialises in connecting skilled professionals with exceptional contract and permanent career opportunities throughout the oil, gas and energy industry. This has been our focus since Petroplan was formed in 1976.

Our company aim isn't to be the largest industry recruitment specialist but rather the best. As such, our recruitment services, contractor management and specialised support is tailored to meet the individual needs of candidates, contractors and clients. Petroplan's local offices across Europe, the Middle East, North America, Asia-Pacific, Africa and Australasia support projects throughout forty countries. Our client portfolio includes multi-national companies, together with niche organisations focusing on a specialist discipline or location.

For more information please feel free to visit our website http://petroplan.com

Head of Structural/Civil Engineering
Negotiable
12 September 2018

Petroplan are currently seeking a Head of Structural/Civil Engineering to join a multinational EPC in Dubai.

  • Provide technical guidance to Sr. Engineers / Engineers to ensure schedule adherence and quality of engineering documents related to FEED, basic and detailed design in Civil/ Structural discipline.
  • Identify personal development & training plan for the reporting staff.
  • Awareness of Company's QHSE Policy and Integrated Management System. Be aware of and obey the Company QHSE rules and perform the activities required by relevant procedures on these issues.
  • Monitor the project schedules/Quantities/Changes through timely review and comments
  • Review design of steel and concrete structures to various International & Company codes and standards
  • Review design of structure and equipment foundations to static and dynamic loading
  • Monitor and review - Basis of Design, Material Specifications, Material take offs, Scopes of Work, Technical reports, Inter discipline design coordination and supervision
  • Review and approve design calculations for steel and concrete structures
  • Review and approve seismic design and design for extreme wind loads
  • Approve CAD drawings done using, Microstation, Smartplant 3D, AutoCAD, PDMS, PDS, etc.
  • Liaise with other disciplines to accommodate their requirements
  • Liaise with Designers in the preparation of structural and foundation drawings and details
  • Ensure all deliverables comply with quality as per Client/Project/Code specifications & standards.
  • Give effective presentation to customers, suppliers and internally within the organization with other discipline leads and project management team
  • Prepare and supervise preparation of proposal and contract design calculations using standards and / or new methods as required
  • Review vendor drawings/other discipline drawings for adequacy of Civil design input requirements.
  • Have sound technical knowledge in structural analysis and design, foundation design, civil works and geotechnical engineering with considerable exposure to relevant design codes and standards
  • Attend all the company-organised training courses when invited.

Pay rate: 30,000 AED pcm

About Petroplan:

Petroplan is a global organisation which specialises in connecting skilled professionals with exceptional contract and permanent career opportunities throughout the oil, gas and energy industry. This has been our focus since Petroplan was formed in 1976.

Our company aim isn't to be the largest industry recruitment specialist but rather the best. As such, our recruitment services, contractor management and specialised support is tailored to meet the individual needs of candidates, contractors and clients. Petroplan's local offices across Europe, the Middle East, North America, Asia-Pacific, Africa and Australasia support projects throughout forty countries. Our client portfolio includes multi-national companies, together with niche organisations focusing on a specialist discipline or location.

For more information please feel free to visit our website http://petroplan.com

Field Engineer - Wireline - Midland
Negotiable
24 August 2018

Opportunity to join a global Oilfield Service company on a permanent basis. Our client has a need for a Wireline Field Engineer to ensure Logging jobs are being run efficiently and safely in the Permian Basin. The position is remotely located within driving distance of the Midland/Odessa area.
Key responsibilities will include:

  • Ensures logging operations are run efficiently and safely at the client wellsite
  • Work with wellsite crew to arrange logging operations at rig or production site
  • Provide guidance on logging operations through interpretation of logging data, analysis, and/or troubleshooting
  • Perform services and maintenance on company equipment
  • Train assigned field personnel
  • Perform other duties as required


The ideal candidate will have:

  • B.S. in Engineering
  • At least 3 years of Wireline Logging experience
  • Must have experience in the Permian Basin
  • Must be willing to travel (50% ); Reside near Midland is highly preferred
  • Must be eligible to work in the USA. CLIENT WILL NOT SPONSOR

About Petroplan:

Petroplan is a global organisation which specialises in connecting skilled professionals with exceptional contract and permanent career opportunities throughout the oil, gas and energy industry. This has been our focus since Petroplan was formed in 1976.

Our company aim isn't to be the largest industry recruitment specialist but rather the best. As such, our recruitment services, contractor management and specialised support is tailored to meet the individual needs of candidates, contractors and clients. Petroplan's local offices across Europe, the Middle East, North America, Asia-Pacific, Africa and Australasia support projects throughout forty countries. Our client portfolio includes multi-national companies, together with niche organisations focusing on a specialist discipline or location.

For more information please feel free to visit our website http://petroplan.com

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