Desktop Engineer

Job Description

We are excited to welcome a talented Desktop Engineer to our Information Technology team at the
Cameron, Louisiana LNG plant. Our Desktop Engineers play a pivotal role in ensuring a seamless
customer experience, understanding client needs, and providing valuable assistance for various
technology systems.
Key Responsibilities:
* Supporting Microsoft Windows Devices: Your primary responsibility will be to provide support
for Microsoft Windows devices, ensuring they operate efficiently.
* Apple Desktop Support: You will also extend your expertise to support Apple desktops, making
our IT environment user-friendly across platforms.
* Plant Technology Systems: You will contribute to the support of various plant technology
systems, including ACS, VoIP, CCTV, Radio, and more.
* Office 365 Administration: Managing Office 365 administration tasks, including Desktop Apps,
SharePoint, OneDrive, Teams, and Exchange, will be part of your routine.
* Conference Room AV: Supporting conference room audiovisual systems will be essential to
enhance our collaborative capabilities.
* Patch and Application Deployment: You will be responsible for patch management and
application deployment using Mobile Device Management (MDM) tools such as InTune, Jamf,
Desktop Central, or others.
* Monitoring and Backups: Keeping a watchful eye on system monitoring and maintaining
backups will be integral to data security and reliability.
* Additional Duties: You will assist with other duties as assigned, contributing your technical
expertise to various IT initiatives.
Qualifications:
* Education: A Bachelor's or Associate's degree in Computer or Information Sciences is required.
* Experience: You should bring at least 1 year of experience supporting Apple user environments
and 4 years of experience supporting Windows user environments.
* Communication: Excellent communication skills are essential to interact effectively with endusers and the IT team.
* Problem-Solving: Strong problem-solving skills are necessary to tackle complex desktop issues
efficiently.
* Office 365: Proficiency in Office 365 is required to handle various administration tasks.
* A/V Skills: Experience with audiovisual systems will be beneficial in supporting our conference
rooms.
* LNG Plant Experience: Any experience supporting IT technology at an LNG Plant is a plus.
* User-Centric Approach: You should enjoy working with end-users and have a passion for
resolving desktop-related challenges.
* Networking Knowledge: A working knowledge of TCP/IP networking will aid in troubleshooting
and maintenance.
* Physical Requirements: This role may require lifting up to 25 lbs, climbing stairs, and walking
considerable distances outdoors.
* Certifications: Holding an Apple Certified Mac Technician (ACMT) and/or Apple Certified iOS
Technician (ACiT) certification is advantageous. Similarly, a Windows Desktop certification is a
plus

About Petroplan

Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.

Over 10,000 placements in more than 55 countries for over 550 clients across 65 disciplines.

In an industry where skilled and experienced professionals are increasingly sought after resource, we appreciate the true value of what you have to offer. What's more, we understand that different things are important to different people in today's world of work - it's about making exactly the right connections for you as an individual.

Our reputation for contractor and candidate care, understanding what makes you tick, and finding you the best match is second-to-none. We understand the industry inside-out and seek to understand YOU and your motivations in the same way. We take the time to evaluate your individual strengths, understand the most important things to you, and establish exactly what you're looking for from your next role.

About Petroplan

Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.

Over 10,000 placements in more than 55 countries for over 550 clients across 65 disciplines.

In an industry where skilled and experienced professionals are increasingly sought after resource, we appreciate the true value of what you have to offer. What's more, we understand that different things are important to different people in today's world of work - it's about making exactly the right connections for you as an individual.

Our reputation for contractor and candidate care, understanding what makes you tick, and finding you the best match is second-to-none. We understand the industry inside-out and seek to understand YOU and your motivations in the same way. We take the time to evaluate your individual strengths, understand the most important things to you, and establish exactly what you're looking for from your next role.